Frequently Asked Questions

Absolutely! Most clients start with a website project and add maintenance services. Consulting often leads to development work as you implement recommendations. I offer bundled pricing for combined services, which often provides better value than purchasing separately.

These packages cover about 90% of typical WordPress projects, but every business is unique. For projects with special requirements, I create custom proposals after our initial consultation. This ensures you get exactly what you need without paying for features you don't.

Yes, through both consulting and maintenance services. I can audit your current site, provide optimization recommendations, or take over ongoing care and maintenance. Many clients start with consulting to understand what improvements are needed, then decide whether to implement changes themselves or have me handle development.

I work with clients across multiple time zones and have refined remote collaboration over many years. I'm flexible with meeting times, use professional video conferencing tools, and maintain clear communication throughout projects. Most of my international clients appreciate the cost savings compared to local agencies without sacrificing quality.

Perfect! Consulting clients receive priority scheduling and preferred rates for development work. The strategic foundation we build during consulting makes any future development more focused and cost-effective. Many clients find this approach saves money overall by avoiding unnecessary features and focusing on what truly drives results.

The initial consultation and analysis typically take 1-2 weeks. You'll receive your strategic recommendations report within that timeframe, with follow-up calls scheduled over the following 4-6 weeks as you implement recommendations. The timeline can be adjusted based on your needs and urgency.

Absolutely! I often work as a strategic advisor while your existing team handles implementation. I can provide technical specifications, review their work, and ensure recommendations are properly executed. This approach works well for businesses with internal development resources who need strategic guidance.

Especially worth it! Strategic consulting before a redesign can save thousands in development costs by ensuring you build the right thing from the start. Many clients find the consulting investment pays for itself in avoided mistakes and more focused development. You'll have a clear roadmap instead of guessing what features you need.

Choose Simple for basic business presence and portfolio sites, Business for lead generation and growth-focused sites, or Premium for complex functionality and e-commerce. The calculator on my site can help determine the best fit based on your specific needs, or we can discuss it during a consultation.

Absolutely! Many clients start with a Simple or Business package and upgrade as their business grows. We can add features, expand functionality, or rebuild with a more advanced package. The strategic foundation makes upgrades smoother and more cost-effective. You only pay the difference between packages.

Minor changes and refinements are included in each package. Major scope changes are discussed openly with transparent pricing. The strategic planning phase minimizes surprises by ensuring we understand your vision upfront. I'd rather get it right than rush to completion.

Content creation is available as an add-on service at $150 per page. This includes professionally written copy that's optimized for your audience and SEO. Many clients prefer to provide their own content since they know their business best, while others appreciate the full-service approach.

Absolutely! If you have existing branding, logos, or design guidelines, I'll incorporate them into your website design. If you need branding development, that can be added to any package or handled as a separate project. Consistency across all touchpoints is important for professional businesses.

Sites built by others require extensive discovery work to understand the setup, fix existing issues, and create proper documentation. The higher rate includes this comprehensive setup process, ensuring your site receives the same quality care as sites I build from scratch. Think of it as an investment in getting your site properly organized.

That's exactly why the setup process is so valuable. I'll identify and fix existing issues as part of the transition, giving you a clean, optimized foundation for ongoing maintenance. Many clients are surprised by how much better their site performs after the initial cleanup.

I have backup systems and procedures in place. Critical issues are monitored 24/7 with automated alerts, and I maintain professional relationships with trusted WordPress developers for emergency coverage during vacations or illness. Your site is never left unprotected.

Absolutely! Maintenance clients receive priority scheduling and preferred rates for additional development work, redesigns, or feature additions. Since I already know your site intimately, development projects can often be completed faster and more efficiently.

Very accurate for typical projects. The calculator is based on real project data from 150+ completed WordPress builds and is updated quarterly with current market rates. Your final quote may vary by 10-15% based on specific requirements discussed during consultation, but it provides a reliable starting point for budgeting.

None. What you see in the estimate is what you get. Any additional costs (like premium plugins, third-party services, or scope changes) are discussed and approved before implementation. I believe in transparent pricing and will never surprise you with unexpected charges.

I accept bank transfers, PayPal, and major credit cards. For international clients, I'm flexible with payment methods that work best for your location. Projects are typically split into milestone payments (50% to start, 50% on completion) for larger projects, with consulting and maintenance billed monthly.

I guarantee all work for 30 days after completion - any bugs or issues will be fixed at no charge. For consulting, if you're not satisfied with the initial recommendations, I'll provide additional analysis or refund the consultation fee. My goal is your success, and I stand behind my work.

If the estimate works for your budget, you can book a free 30-minute consultation to discuss your specific needs and get a detailed proposal. During this call, we'll refine the scope, discuss timelines, and answer any questions. There's no pressure - it's just a conversation about your project.

Most projects can start within 1-2 weeks of signing the agreement. Consulting engagements can often begin immediately. I maintain a manageable client load to ensure quality work and reasonable turnaround times. Rush projects are possible with priority scheduling for an additional fee.

For the initial consultation, just your business goals and any existing materials (current website, branding, competitor examples). I'll guide you through everything else we need during our discovery process. Don't worry about having everything figured out - that's what I'm here to help with.

Yes! Each package includes post-launch support (30-90 days depending on the package), and most clients continue with maintenance plans or additional development as their business grows. I build long-term relationships, not just websites. You'll always have access to support when you need it.